REMOTE SUPPORT

Two-way support using technology for real-time communication with offsite caregivers.

Remote Support

REMOTE SUPPORT

Two-way support using technology for real-time communication with offsite caregivers.

Remote Support is a combination of technology and direct-care services.

Remote Support is a two-way assistance system that uses real-time communication—such as sensors, cameras, and other technology—to connect with an off-site caregiver. The service can be used when hands-on caregiving is not required, including cooking safety, overnight support, medication adherence, fall detection, visitor monitoring, and more. Whenever a need arises, the remote caregiver responds.

Why choose Anne Grady Services as your Remote Support provider? First, we are the largest provider for Remote Support in Northwest Ohio. And second, we offer direct-care staff especially trained to respond to Remote Support caregiving needs.

Establishing Remote Support service is easy.

1

Identify whether you, or a person in your care with an intellectual disability, experience health and safety needs that can be met remotely.

2

Contact your Individual Service Plan team to talk about which needs could be met remotely.

3

Choose Anne Grady Services as your Remote Support provider.

4

Anne Grady Services will amend the Individual Service Plan to include a detailed protocol for the Remote Support.

5

Your service team will determine an appropriate start date.

For more information about Remote Support, call Fran Nichols at 419-380-8985.